Shipping Policy

Candles are handmade products which are checked after each order. It takes approximately 3-5 business days to make the candle, and takes approximately 7-10 business days in total from the date of purchase until delivery.

Orders will ship out within 5-7 business days of the received order (this time does not include weekends and holidays in which the post office is closed). 

Please allow 5-7 business days for processing and preparing your order for shipment all items being hand made. Please allow at least 7-10 business days before candles are shipped due to labor and proper time for the candles to set and cure. 

Currently, we do not ship outside of the United States.

Once your order has shipped we are not able to change any shipping information.  Double-check that your shipping information is correct at checkout.

Once your order has been shipped, you will receive an email containing all the shipping information.

Orders will be shipped Monday-Wednesday to prevent product from melting over weekend waiting on delivery. Cold Packaging available upon request and additional fee.

Please track your order in hot summer months so it’s not left in a hot mail box. We cannot be responsible for any damage or delays with USPS shipping.

We are NOT responsible for any lost or stolen packages. If your tracking number indicates that your package was delivered but you did not receive it, please contact USPS or UPS to file a claim.

If your item(s) is lost or stolen, K. Luxe Waxx Studio is, is not responsible.